HELP CENTER
Frequently Asked Questions
Find clear information about your account, VIP plans, earnings, payments and support.
Getting Started
How do I create a Gold Hunter account?+
Open the Login page, choose Create Account and complete the required registration details. Keep your login credentials secure.
I forgot my password. What should I do?+
Use the Forgot Password option on the Login page and follow the password reset instructions sent to your registered email address.
Where can I find my account information?+
After signing in, visit your Dashboard to review the account information and features available to you.
VIP Plans and Earnings
How do VIP plans work?+
Available plans and their displayed prices, conditions and features are shown on the Plans page. Review the applicable details before activating a plan.
How are daily earnings calculated?+
Earnings are calculated according to the applicable plan amount, rate and Platform earning rules. Your account records show earnings that have been processed and credited.
When are daily earnings released?+
Earnings are processed according to the current Platform release configuration. The applicable schedule may be updated by authorized administration, so no fixed release time is promised here.
Are displayed earnings guaranteed?+
Displayed rates and historical results should not be treated as a guarantee of future performance or a guaranteed financial outcome. Review the applicable plan terms before proceeding.
Where can I check my earnings?+
Sign in and open the Dashboard or the available earnings section to review processed earning records and account information.
Deposits and Withdrawals
Which network should I use for USDT deposits?+
The supported deposit network is TRON (TRC20). Always use the official deposit address displayed on the Deposit page and verify the network before sending funds.
Can I send USDT through another network?+
No. Do not send funds through another network or send a different token unless the Platform explicitly states that it is supported. Transfers made through unsupported networks may not be recoverable.
Why has my deposit not appeared in my account?+
Deposits may require blockchain confirmation and Platform verification. Check the transaction details and follow the instructions shown on the Deposit page. Contact Support if the deposit remains uncredited.
How do I request a withdrawal?+
Open the Withdrawal page after signing in, review the displayed requirements and submit your request using accurate payment details.
How long does a withdrawal take?+
Processing depends on the applicable verification and transaction requirements. Check the information shown when submitting your request; no universal processing time is promised.
Referrals and Support
Where can I find my referral information?+
Sign in and check the referral section available in your account. Any applicable referral conditions and rewards are governed by the rules displayed on the Platform.
How can I contact Gold Hunter Support?+
Visit the Support page and submit your question with the relevant details. Do not include your password or other secret login credentials in a support request.
What should I do if I notice suspicious account activity?+
Contact Support promptly and secure your registered email account and login credentials. Never share your password or verification codes with anyone.
Still need assistance?
Our Support page is available for account and platform questions.
Contact Support